The uber geeks

E-mail Correspondence

Written by Colin Devroe on Wednesday, May 12th, 2004 at 1:13 am. Colin is the founder of ChanceCube and the Community Evangelist for Viddler.

Most of us communicate heavily via e-mail. Personally, I manage 5 e-mail accounts on a day-to-day basis. 4 for business, 1 for personal. However, I’ve never really taken my e-mail correspondence very seriously. In fact, I almost never spell-check, re-read or even think much about what I am e-mailing.

Today, I sent out 3 e-mails with the same mistake. A small typo that changed the entire sentence. The sentence, that I wrote, was: “I am not putting in those features.” The other two sentences were very similar to this one, with the same typo. The problem with this sentence, was the word ‘not’. That word was supposed to be ‘now’. Makes a huge difference when e-mailing a client about the project your working on.

This has got to stop. And it stops now.

Lately, I’ve been taken great care in my blog entries. My process goes like this.

  1. Quickly type up my thoughts.
  2. Read.
  3. Retype to make ideas coherent, and fit with the overall theme.
  4. Spell check.
  5. Re-read.
  6. Retype.
  7. Spell check.
  8. Publish.

This may not be the best method, but it’s working a lot better than:

  1. Type.
  2. Publish.

I will now start utilizing a slimmed down version of the above process for my e-mail correspondence. I will take slightly greater care when typing the e-mail, check coherency, spell check and even re-read the entire e-mail. Also, I plan on addressing an e-mail in its entirety when replying, instead of replying to chunks at a time. This should not only cut down on the amount of individual e-mails, but it will also cut down the amount of mistakes made within the message significantly.

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